How soon will my order ship?

We fulfill orders as quickly as possible, we strive to ship in 1 to 2 business days.

Returns & Exchanges

We accept returns and exchanges on most of our products. We are not able to accommodate order cancellations. We are not able to accept returns or exchanges on our monthly subscription box purchases.

If you would like to make a return or exchange:

Contact us within 7 days of delivery

Ship items back within 14 days of delivery

Conditions of return:

• Candles must be returned in their original condition and packaging.

• Buyers are responsible for return shipping costs.

If your item(s) arrive damaged or defective, please contact us.

Refunds

We are unable to offer refunds.

Subscription Box Refunds: We are unable to offer refunds on subscription box purchases.

Questions about your order?

Please contact us us at info@stonefirecandle.com